Customers FAQ
Read the answers to frequently asked questions.
Now that we have answered all your questions, what are you waiting for?
What does Verbavox's Hostess World offer?
Hostess World by Verbavox provides companies with a wide range of services for events and trade shows, including hostesses and stewards for reception and assistance, models for image portrayals and fashion shows, promoters for direct marketing activities, supervisors and tour leaders for logistics and personnel management, bartenders and barladies, actors and actresses, entertainers and entertainers, staff for room service, receptionists, and staff for logistical support and set-ups, offering a new mode of personalized service for every need.
Is privacy and anonymity guaranteed for companies?
Yes, Hostess World by Verbavox ensures complete confidentiality: the information of companies and agencies registered on our site is accessible only to our staff and is not visible to outside users.
Can I request a quote without registering on the site?
Although our portal is designed to maximize the autonomy and benefits of registered users, you can get a quote by contacting our team directly at email hello@hostess-world.com or WhatsApp Business +33 6 63 41 36 61.
How to find and select hostesses/stewards for an event?
Once logged in, you can browse the pages dedicated to hostesses and stewards or use the "View Resources" feature for a targeted search, applying filters by province, languages spoken, job type, age, height, and other criteria. To invite a hostess or steward to apply for a job offer, visit their profile and use the "Invite to Apply" option, available only to registered companies and after they have posted a job offer.
Is it possible to pay the staff directly?
No, as Hostess World by Verbavox does not operate as a staffing agency but as a service provider. Therefore, any payment for requested services must be paid exclusively to Hostess World by Verbavox UNLESS you choose our NEW Quick-Self-Hire service. In this case, you will pay a reduced commission to Hostess World and the rest of the amount will have to be paid directly to the hired staff.
How to communicate with hostesses and stewards?
All communication with hostesses and stewards must be through Hostess World by Verbavox, ensuring professionalism and traceability of interactions. If you choose the Quick-Self-Hire service, after payment of the agency fee, you will receive contact information from the staff to arrange how the job will be performed and paid for.
How to complain about the service received?
In case of dissatisfaction or complaints regarding the services provided, it is essential to contact our team immediately at hello@hostess-world.com. We are committed to resolving any problems by ensuring complete customer satisfaction as long as this occurs during the course of the service. No complaints will be accepted at the conclusion of the service.
How to report eventual issues?
For any needs or reports, our staff is at your disposal at email hello@hostess-world.com or via WhatsApp Business contact +33 6 63 41 36 61. In case of emergencies during an event or trade show, please contact the number provided directly for immediate assistance.
Is it possible to rent uniforms for staff?
Certainly, for info regarding uniform rental contact us by e-mail at hello@hostess-world.com.
Are your services limited to providing event hostesses?
No, Hostess World by Verbavox offers a wide range of professional services for events and trade shows, including interpreters, promoters, model(s), grid girls, drivers, security, waiters, and more. We also provide full support in the implementation of events and set-ups. If you need written translations for catalogs, websites, newsletters, emails, and more, contact Verbavox, our parent translation agency, instead.